Site Reliability Engineer (100% Remote) – European Time Zone

About You

We’re looking for a full-time Site Reliability Engineer to join our core team who has significant experience building, managing, and monitoring infrastructure and backend services at scale.

You should…

    • Be able to work in a continental European timezone (strongly preferred)
    • Have real world experience building scalable systems, working with large data sets, and troubleshooting various back-end challenges under pressure
    • Have significant experience with *nix, Python, bash, Terraform, Ansible, or similar backend systems and frameworks
    • Experience working with large databases running on MySQL, PostgreSQL, and/or MongoDB
    • Have experience configuring monitoring, logging, and other tools to provide visibility and actionable alerts
    • Enjoy automating processes using Python, bash, Terraform, Ansible, or other scripting languages
    • Have experience with Docker containers and microservices
    • Understand the full web stack, networking, and low level Unix computing
    • Always be thinking of ways to improve reliability, performance, and scalability of the infrastructure
    • Be self-motivated and comfortable with responsibility
    • Have participated in and be comfortable with being part of an on-call rotation.(1 out of every 6 weeks)

Come help us with projects like…

      • Building out our Kubernetes infrastructure to include additional services, increased redundancy/scalability, and harnessing new k8s features
      • Scale our Elasticsearch and MongoDB clusters to support our data growth
      • Tune our MySQL and PostgreSQL databases
      • Improve our public API’s performance and resiliency
      • Tighten security across our infrastructure
      • Implement autoscaling techniques that balance performance, workload demands and costs
      • Improve our CI/CD process making builds/deployments faster and safer
      • Further develop our Prometheus/Grafana monitoring infrastructure
      • Enhance our Elasticsearch/Logstash/Kibana(ELK) logging stack
Bonus: Are you a MongoDB expert? Please let us know!

At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Life-work integration is an important part of our organization – we believe you bring your best to work when you practice self-care (whatever that looks like for you).

We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

This team is growing in more ways than one – we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.


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