Responsibilities
- Work with customers to design their own custom clusters on their own hardware, or our custom hardware
- Work with our custom tools to build, and manages clusters
- Manage, and maintain datacenter infrastructure across the US (and possibly globally)
- Receive, and see infrastructure alerts to resolution within defined SLAs
- Help to deploy new, and tweak existing systems to help us deliver maximum service uptime
- Work with customers on escalated issues to resolution
- Perform software upgrades
- Manage and maintain all customer, and company clusters
- Manage, and maintain all customer software clusters
- Some docker management/deployment
- Work with vendors to ensure uptime, and meet budgetary goals
