Data Scientist

ActiveCampaign’s category-defining Customer Experience Automation Platform helps over 90,000 businesses in 161 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful orchestration, segmentation and personalization across social, email, messaging, chat, and text. Over 70% of ActiveCampaign’s customers use its 300+ integrations including Shopify, Square, Facebook, Eventbrite, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in both Marketing Automation and CRM All-In-One on G2.com.
As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently and join us in our mission to grow our customer base from 90,000 today to millions.
We are currently seeking a creative Data Scientist to join our Data Science product team. The Data Scientist will leverage value from terabytes of platform data including user-UI interactions, email and marketing content, email enrichment tags, etc.
Past data science products have included predicting deal closures, email send schedules, and suggesting best email. We have also worked on optimizing our platform’s marketing automations and much more.

What your day could consist of:

  • Interviewing business teams and brainstorming appropriate (accuracy & effort) data science solutions
  • Collating existing and new hypothesized data sets for proof of concepts
  • Statistically exploring data with underlying business processes in mind
  • Prototyping data science/machine learning models, then polishing later
  • Building data science products from proof-of-concept to production
  • Creating solid quant metrics of impact, making them visually accessible
  • Letting creative ideas rule the day. Don’t settle for the first solution, research and dig to the core
  • Ongoing support of in-production models (change in process, abnormalities, outliers etc.)
  • Presenting data as a story
  • Promoting data science products company-wide

What is needed:

  • Extensive and proven experience delivering sound analytical insight with statistics and machine learning (business or science)
  • Ability to explore and prototype independently in Python (preference) or any other (e.g. R, Mathematica, Matlab) yet moving to Python
  • Excellent SQL skills
  • Excellent communication and business analysis skills. We improve business processes, understanding them fully (including underlying data) is the key
  • A desire to be part of a small team where hierarchy is discouraged, everyone’s input matters, your work has a high impact, and everyone is working together
  • Information sponge, you live data and relationships
  • Research scientific papers/business solutions from cross-functional fields
  • Re-use as much as possible

Perks and benefits:

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. We’ll share all the details later on but in summary: comprehensive health and wellness benefits including no premiums for employees on our HSA plan, open time off plan, generous 401(k) matching with no vesting, lunch and endless snacks/ beverages, reimbursed commuting, education budgets, ongoing learning and development, a proactive approach to diversity and inclusion, career pathing and lots of swag.

ActiveCampaign

ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. With our SaaS platform, we help businesses go beyond marketing automation to optimize their customers’ experiences.

Technology we use

Python
Java
PHP
SQL
Ember
React